About Compassion

These days, I’ve been thinking a good deal about compassion as it relates to our work.

With challenging national and world events, the ongoing effects of COVID, and with leaders and workforces navigating all of it, there is plenty to hold in our attention.

People tend to think about compassion as a passive act, one where we care from afar. But, compassion is an action. It’s the understanding of a problem or suffering and taking action to help solve the problems and minimize suffering.

As we consider Labor Day, we can think about all the hard work people around us put into what they do.

• What kind of cultures could we create if compassion for people was our focus?
• What kind of businesses would we build if satisfied and grateful customers were our goal?
• What steps could your business take to empower more customers to say thank you and mean it?
• What if we created a culture that meant more people heard, saw, and felt that their work mattered?

What difference would more compassion in the world of business make on the lives of many? We can be more grateful to customers and build the kind of organizations that create them on purpose. It’s free. It costs nothing. It makes a difference.

Perhaps, at the heart of it, Labor Day (and every day we labor) is a celebration of compassionate acts that make the lives of our employees, our customers, our partners, and our community better.

I’m grateful that you are here, reading my writings and hiring me to help make your brand, culture, and business more impactful and more beautiful.

I work day-in and day-out to serve you around this central purpose: There’s nothing more powerful than a united group of souls ignited in a common cause with love at the core.

If you have insights on this, feel free to share them with me here.

P.S. I’ve got a new book coming out on 11/11 called The Beautiful Business: An Actionable Manifesto to Create an Unignorable Business with Love at the Core. You can pre-order it here — I’m excited about it, as the world needs it and the wisdom within it, more than ever.